CHST Practice Test – Complete Exam Preparation

When a manager encounters a minor rule infraction for the first time, an oral reprimand is often considered the most appropriate response. This approach allows the manager to address the issue directly with the employee in a private conversation, emphasizing the importance of adhering to guidelines while maintaining open communication. An oral reprimand serves as a constructive feedback mechanism, enabling the employee to understand the specific behavior that needs correction without the severe repercussions that can accompany written warnings or more drastic measures.

This method encourages a learning opportunity, fostering a culture of improvement and accountability rather than fear. It also helps preserve the relationship between the manager and the employee, as it allows the employee to feel heard and respected while understanding the consequences of their actions. This response is usually effective for minor infractions, as it provides a chance for employees to adjust their behavior before facing more serious disciplinary action.